Transparency and Treating Customers Fairly
We believe firmly in achieving fair outcomes for customers. We aim to be open and transparent at all times, and take pride in our ability to communicate clearly with our customers.
We strive to provide value-for-money in all our services, and present pricing in a clear and comprehensive way, including details of extra costs payable for third party services, such as conveyancing searches and Land Registry registration fees.
O’Neill Patient Solicitors LLP T/A Cavendish legal Group is regulated by the Solicitors Regulation Authority (SRA) and subject to the SRA’s Standards and Regulations. We act at all times in the best interests of our customers.
We work with a range of corporate partners; including direct relationships with major lenders, corporate estate agents, panel managers, housing associations and financial advisor networks.
In service reviews and audits, we consistently meet and exceed expectations. We are frequently rated as the best performing supplier by our business partners, and seen as the supplier of choice within this sector.
O’Neill Patient Solicitors LLP T/A Cavendish Legal Group is accredited by the Law Society as part of its’ Conveyancing Quality Scheme.
We are committed to the highest standards of data protection and information security and have achieved certification against both the ISO: 27001:2017 international standard, and government-backed “Cyber Essentials PLUS” scheme.
View our Employment Law document here.